Travel alerts

Restrictions on the carriage of powders in cabin baggage

Restrictions on the carriage of powders in cabin baggage are now in place for all international flights from Auckland.

These restrictions will then be implemented for international flights departing Wellington, Christchurch, Queenstown and Dunedin airports from 30 July 2018.

Powder restrictions also apply to flights from London Heathrow and the Cook Islands to Los Angeles.

AVSEC will manage the additional requirements at the main screening points of New Zealand international ports.

What’s changing?
  • Inorganic powders including salt, sand and some talcum products will be limited to a collective 350mls in volume or 350g in weight
  • There are no restrictions on the carriage of organic powder materials such as baby formula and protein powder
  • Other powders exempt from the restrictions include most cosmetics, medical or therapeutic products and cremated remains (ashes)
  • There are no restrictions for the carriage of powders in checked baggage

Further information can be found on the New Zealand Aviation Security Service – Information for Travellers website.

Flights between New Zealand and Honolulu - 12 July to 3 September 2018

Air New Zealand has entered into a lease agreement with Boeing for a Boeing 777-200 aircraft in order to maintain our schedule and continue to get our customers to their destinations.

From 12 July to 3 September 2018, this lease aircraft will operate the Auckland-Honolulu-Auckland route. These services will be operated by Air New Zealand pilots and cabin crew who will provide the friendly Kiwi service our customers are familiar with.

See here for more information.

Air New Zealand Makes Schedule Changes Due To Maintenance Requirements

Air New Zealand has retimed some international flights and made a limited number of cancellations between today and the end of October due to a global issue requiring earlier than expected maintenance on some of the Trent 1000 engines fitted to its 787-9 aircraft.

Air New Zealand is doing all it can to minimise the impact of these unforeseen checks on customers and is also working to secure lease aircraft to help with additional capacity. 

Customers impacted by the changes will be contacted directly by Air New Zealand or by the travel agent they booked through.

We anticipate high caller demand for our contact centre over this time and customers are advised to avoid calling unless necessary.

If you have booked other parts of your trip with Air New Zealand more information on how to manage these is available on our Non-air Bookings page

View schedule changes for
June  |  July  |  August  |  September  |  October

Changes to the trans-Tasman Alliance

Air New Zealand and Virgin Australia will end their trans-Tasman alliance in October this year, following seven years of partnership. Air New Zealand will no longer sell Virgin Australia’s trans-Tasman flights as part of its network, and Virgin Australia will no longer sell Air New Zealand’s trans-Tasman flights, for flights from 28 October 2018 and beyond. See here for more information.