United Airlines

Washington Capital Building, Washington DC, United States.

United is a founding member of the Star Alliance and has a rich history in aviation being established in 1926.

Air New Zealand and United Airlines have formed an alliance that sees the two airlines operating codeshare services on each other's flights between New Zealand and the United States.

  • Major Hub Airport: Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington D.C. and Guam
  • Frequent Flyer Programme: MileagePlus®
  • Type of partnership: Alliance / Star Alliance

Earning Airpoints Dollars™

Between Auckland and San Francisco:
As an Airpoints™ member, if you fly on either an Air New Zealand flight number (beginning with NZ) operated by United, or an Air New Zealand operated flight between Auckland and San Francisco, you will earn the same rate of Airpoints Dollars. Please check the Air New Zealand tab at our earn rates look-up table.

New Zealand-based Airpoints for Business members can earn Airpoints Dollars on United Airlines operated flights with an NZ flight number between Auckland and San Francisco, subject to flying in an eligible booking class.

All other United routes:
As an Airpoints member, subject to your booking class being eligible, you will earn Airpoints Dollars as per the Partner tab on our Airpoints Calculator.

 

Air New Zealand plane around the globe icon.

Earning Status Points

Between Auckland and San Francisco:
As an Airpoints member, if you fly on either an Air New Zealand flight number (beginning with NZ) operated by United, or an Air New Zealand operated flight between Auckland and San Francisco, you will earn the same rate of Status Points. Please check the Air New Zealand tab at our earn rates look-up table.

All other United routes:
As an Airpoints member, subject to your booking class being eligible, you will earn Status Points as per the Partner tab on our Airpoints Calculator.

Air New Zealand shopping cart icon.

Spending Airpoints Dollars

Airpoints members can use their Airpoints Dollars to purchase United Airlines operated flights between Auckland and San Francisco directly through the Air New Zealand website.

Alternatively, Airpoints members can use their Airpoints Dollars to redeem United Airlines reward flights via our Star Alliance reward flight portal.

Air New Zealand lounge icon.

Airpoints Elite and Gold benefits

Departing Auckland:
Elite members may access the Air New Zealand Auckland International Lounge with three guests before departing on either an Air New Zealand or United operated flight to San Francisco.

Gold members may access the Air New Zealand Auckland International Lounge with one guest prior to these services.

Departing San Francisco:
Elite and Gold members travelling in Economy or Premium Economy may access the United Club lounge in San Francisco with one guest.

Customers travelling in Business Class may access the Polaris lounge.

Star Alliance Gold benefits apply for Airpoints Elite and Gold members.

Air New Zealand crew welcome icon.

Elite partner benefits

Departing New Zealand:
Elite Partners will receive access to the Air New Zealand Lounge at Auckland International Airport when departing on NZ marketing flight numbers for services to San Francisco operated by United Airlines.

Departing San Francisco:
When departing San Francisco on Air New Zealand operated services to Auckland, Elite Partners will be provided with an airport refreshment voucher at the Air New Zealand check-in/ticketing counter or at the boarding gate approximately two hours prior to departure.

Elite Partners travelling in Business Class may access the Polaris lounge.

No other Elite Partner benefits apply on United Airlines operated flights.

Air New Zealand koru icon.

Koru benefits

Departing New Zealand:
Koru members will receive access to the Air New Zealand Lounge at Auckland International Airport when departing on NZ marketing flight numbers for services to San Francisco operated by United Airlines.

Departing San Francisco:
When departing San Francisco on Air New Zealand operated services to Auckland, Koru Members will be provided with an airport refreshment voucher at the Air New Zealand check-in/ticketing counter or at the boarding gate approximately two hours prior to departure.

Koru members travelling in Business Class may access the Polaris lounge.

No other Koru benefits apply on United Airlines operated flights.

Air New Zealand man with bag icon.

Lounge Access

Business Class passengers departing San Francisco:
Customers travelling in international Business class may access the Polaris lounge when departing San Francisco on either Air New Zealand or United operated flights. Please note, no guests are permitted in the Polaris lounge.

Air New Zealand bag icon.

Baggage Allowance

Koru members and Elite Partners: 
Will receive one complimentary additional piece of checked baggage when travelling on Air New Zealand operated flights (with an Air New Zealand ticket and flight number).

Please note that additional checked baggage allowances do not apply to United operated flights or if you're connecting to a United flight, this allowance will not be recognised, and excess baggage charges will apply.

Eligible booking classes
 
Business class

C, D, J, Z, P*

 
Premium economy

O*, A*, R*

 
Full economy 

Y, B

 
Discount economy

E, G, H, K, L, M, Q, S, T, U, V, W

 
Ineligible booking classes

F, I, N, X

*United Airlines flights in booking class P, O, A and R earn Airpoints Dollars at the full economy class rate.
Booking classes that are not mentioned are not eligible for accrual.

Visit the United Airlines website