Business Fare Conditions

Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Eligible for Status Points accrual.

Cancellation

Before departure, refundable less USD$500 cancellation fee per adult and child: infant fares are fully-refundable. Once travel has commenced, fare becomes non-refundable (including any fuel surcharges); may be used as a credit towards payment of another Air New Zealand fare provided the new fare is greater or equal to the value available for exchange. Note: fare fully refundable if either the passenger or a travelling companion is prevented from travelling because an official document, entry permit or visa is refused. Official written evidence must be provided and attached to the refund application.   

For no-shows, USD$800 charge will apply.

EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.

Baggage Allowance

3 pieces per person (excluding infants) - up to 23kg (50lbs) each on Air New Zealand operated and ticketed flights.

Excess baggage charges apply.

Changes/Restrictions

USD$400 change fee per adult and child applies. Infant fares can be changed free of charge. Additional payment may also be required if the original fare is not available or applicable.

Tickets are not transferable to another person.

Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Eligible for Status Points accrual.

Cancellation

At any time, refundable less USD$300 cancellation fee per adult and child; infant fares are fully-refundable. Fare less $300 penalty fee may be used as a credit towards payment of another Air New Zealand fare provided the new fare is greater or equal to the value available for exchange. Note: fare fully refundable if either the passenger or a travelling companion is prevented from travelling because an official document, entry permit or visa is refused. Official written evidence must be provided and attached to the refund application.  

For no-shows, USD$800 charge will apply.

EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.

Baggage Allowance

3 pieces per person (excluding infants) - up to 23kg (50lbs) each on Air New Zealand operated and ticketed flights.

Excess baggage charges apply.

Changes/Restrictions

USD$300 change fee per adult and child applies. Infant fares can be changed free of charge. Additional payment may also be required if the original fare is not available or applicable.

Tickets are not transferable to another person.

Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Eligible for Status Points accrual.

Cancellation

Fully refundable before travel commences. After travel has commenced, used portion of ticket will be re-priced at one way level.

For no-shows, USD$800 charge will apply.

Baggage Allowance

3 pieces per person (excluding infants) - up to 23kg (50lbs) each on Air New Zealand operated and ticketed flights.

Excess baggage charges apply.

Changes/Restrictions

Changes are permitted at any time. Additional payment may also be required if original fare is not available or applicable.

Tickets are not transferable to another person.

Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.